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About Ordering
Placing Your First Order?
Placing an online order with ayurvedaforall is easy -- you don�t even
need to create an account first. That will come at the end � after
you�ve found everything you need for your health!!
Finding What You Need
ayurvedaforall� has tried to make finding the right ayurvedic products
for your simple. You can start anywhere on practically any page to
find just what your needs.
You can do a �search� in the box that is conveniently located on the
left side of nearly every page (you can narrow your search by
selecting health care, skincare or hemiplegia.) If you just want to
browse, there is a complete list of our product categories, broken
down into sub-categories, also conveniently located on the left side
of nearly every page, letting you see everything that ayurvedaforall�
has to offer in a specific category.
Want to be able to just see the products which are just for your
particular type of? Click on one of the tabs located on top, and then
go directly to the exact type of product you need.
Once you�ve found the product that interests you, just click on it to
find more information about it.
There are so many ways to find what you need; unfortunately we can�t
list them all here. Choose whichever way is easiest for you. If you
have any difficulties at all, click here to have your questions
answered live by a member of our customer care support team, or if you
prefer, either email us at customerservice@ayurvedaforall.com.
Adding Items to Your Cart
Once you find an item you want simply click the "Add to Cart" button.
You will automatically be taken to your Cart, where all you need to
know about your item will appear, including the name of the item you
want to order, how much you�re ordering, and the price. Want more than
one of an item? Simply change the number showing in the Quantity
column and continue shopping.
ayurvedaforall� offers a lot of ways for you to continue shopping.
Simply click the �Continue Shopping� button and you�ll be returned to
the last page you viewed, or use one of our other ways to find an item
as described above. It�s that easy. And, every time you add an item to
your Cart, you will be taken back to your Cart, so you can easily keep
track of what you�ve chosen. Also, you can see what�s in your Cart at
any time by clicking the �View Cart� icon at the top of every page!
Taking Items out of Your Cart
if you change your mind about an item already in your Cart, it�s easy
to remove. Just check the box under �Remove� and it will instantly be
removed from your Cart.
Checkout
Ready to Checkout? It�s easy. Just click �Checkout.� This is when
you�ll be asked to enter the �usual� information, such as billing,
shipping and payment information. If you have prescription items in
your cart, you will need to tell us about your and give us information
about your consultant, so that we can obtain authorization for the
prescription items for you free of charge. Once all the information is
there, you will be given an opportunity to review your order before
you submit it. Then, simply press the �submit order" button at the
bottom of the page and that�s it.
Safety and Privacy
I've never used a credit card online before.
Is it safe?
ayurvedaforall.com uses an industry security standard called SSL to
encrypt your order between your computer and our website and verify
that any personal information is not redirected. Thousands of Internet
based transactions are secured every day by this technology. For your
protection and ours, we also employ a state-of-the-art fraud-detection
system that minimizes the likelihood that your credit card will be
fraudulently used.
If someone else finds my account information,
can they use it to buy products?
Your account can not be reused without your authorization, our web
site will always ask for your password, and your billing information
such as Credit Card number. So keep your account password and credit
card numbers safe.
What is ayurvedaforall.com privacy policy?
At ayurvedaforall.com we are committed to respecting and protecting
your privacy. For full details on our Privacy Policy, click here.
About your Account Login
How can I access my account?
Ordered online before?
If you have previously ordered from us online, you can access your
account through our Login page, either by clicking the "My Account"
button, or the �Sign in� button next to �Returning Customers� both
conveniently located on the top menu bar of practically every page of
our website. You then have two ways to log in.
haven�t ordered online before, but want to
access your account online?
If you previously ordered by telephone or through the mail and did not
supply an email address, you still have an account that can be
accessed through the website, and you can certainly place an order
online now. You will need to supply us with an email address, but this
can be done anytime, either before or after you�ve made your
selections.
Just click on the �My Account� button or the �Sign in� button next to
�Returning Customers,� both conveniently located on the top menu bar
of practically every page of our website. Then, click on �Need a
Password?� And use either Option 2 or Option 3. After entering the
required information, a new password will then be sent to the email
address you�ve supplied.
What if I can't log in because I can�t
remember the e-mail address I used?
You can still access your account, even if you can�t remember the
email address that you previously used.
Just go to the Login page either by clicking the "My Account" button,
or the �Sign in� button next to �Returning Customers,� both
conveniently located on the top menu bar of practically every page of
our website, and click on �Forgot Your Password and/or E-Mail
Address.� You can then use two of the three listed Options (Option 2
or Option 3).
After entering the required information (including some information
requested for security reasons), a new password will then be sent to
the email address you�ve supplied.
What if I can�t log in because I forgot my
password and the credit card I used with my last order?
You have a couple of options.
Just shop and when you�re ready to checkout, enter the information
requested of �New Customers.� Based on the information you enter,
unless your name and address have changed, we can match it to your
current account. Any new information will automatically be updated.
And, even if your name and address have changed, don�t worry. It will
just be as though you are opening a new account!!
If you still have the same email address from when you last ordered:
1) Go to the Login page, either by clicking the "My Account" button,
or the �Sign in� button next to �Returning Customers,� both
conveniently located on the top menu bar of practically every page of
our website.
2) Click on �Forgot Your Password and/or E-Mail Address?� And then use
Option 1. A new password will be sent to you via email. You will then
be able to access your account by following the login instruction in
the �How can I access my account?� paragraph above.
What if I want to change my password and/or
e-mail address?
After you log in to your account, click on �Update your Password and
Email Address.� Your email address and current password will
automatically appear here. Merely delete and enter the new
information.
What if I just can't log on?
That's okay. You do not have to log on to place an order. Just shop as
much as you want, and when you�re ready to checkout, based on the
information you enter, we can match it to your current account. Any
new information will automatically be updated.
What if I am a new customer?
As a new customer you do not yet have an account, and don�t need one
in order to browse and make your selections. We suggest that you click
on the �Start here� button next to �New Customers� to learn how easy
it is to place an order with us online. Once you make your selections
and �Checkout� you will be asked to enter the information needed to
get your order on its way to you. An account will then be created
automatically for you and the next time you order, you just follow the
instructions above on accessing your account.
Do you use cookies on your website?
We use cookies to make your shopping experience with us easy and
convenient. If you would like to prevent your browser from accepting
new cookies or disable cookies altogether, the Help button on your
computer�s toolbar should tell you how.
How secure is my Credit Card information?
We store your credit card information in a secure database which is
completely separate from the website. Even when you log in using your
email address and password we do not display your full credit card
number. If you happen to log in to our website using a cookie, for
your security, your stored credit card number is not used.
Who can I contact if I have other problems or
questions?
If you have other problems related to logging in to our website that
have not been answered here, you can contact us by calling 00971 479
2483499 ayurvedaforall � or sending us an email at customerservice@ayurvedaforall.com
Product Return
How do I return a product?
�Include in the package the product(s) you are returning as well as
the invoice.
If invoice is not available please include your customer number.
�Please note why the product is being returned.
�Print the label and fill out return address portion.
�Tape label to package.
�Give package to your postman or drop in a local post office.
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